Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Fair Go Casino, we believe that gambling should only be enjoyed as entertainment. It is never a reliable way to earn money or solve financial problems. The odds in all casino games favour the house, and outcomes are determined by chance. Play only with money you can afford to lose, and always gamble for fun—not as a source of income.
Age Verification
Fair Go Casino is strictly for players aged 18 years and over in Australia, or the local legal gambling age in your jurisdiction. We are committed to preventing underage gambling. By using our site, you confirm that you meet the legal age requirement in your location.
Parents and guardians: If you are concerned about a young person's gambling, please contact Gambling Help Online for support and resources.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following warning signs in yourself or someone you know, please seek help immediately:
- Chasing losses—trying to win back money you've lost by gambling more
- Hiding gambling activity or lying about how much time or money you spend gambling
- Gambling with money intended for essentials (rent, bills, groceries, medication)
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Neglecting family, work, education, or hobbies due to gambling
- Borrowing money to gamble or pay gambling debts
- Failed attempts to cut down or stop gambling
- Gambling to escape problems, stress, anxiety, or depression
- Others expressing concern about your gambling habits
If you tick any of these boxes, it's time to take action and seek support.
Self-Help Tools & Responsible Gaming Features
Fair Go Casino provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a 24-hour period, weekly, or monthly timeframe
- Loss Limits: Restrict the amount of money you're willing to lose in a set period
- Session Time Limits: Set automatic reminders or automatic logoff after a specified period of play
- Reality Checks: Receive pop-up notifications during play to remind you how long you've been playing and how much you've wagered
- Self-Exclusion: Voluntarily exclude yourself from Fair Go Casino for a period you choose (ranging from days to years), or permanently
- Account Closure: Close your account at any time if you wish to stop playing
We encourage you to use these tools proactively. Set limits before you start playing, and stick to them.
Support & Help Resources for Australian Players
If you or someone you know is struggling with problem gambling, please reach out to one of these organisations. Help is available, confidential, and free:
Australia
- Gambling Help Online – Free, confidential counselling and support for problem gamblers and their families. Phone: 1800 858 858. Available 24/7.
- Lifeline Australia – If you're in crisis or having thoughts of self-harm, call 13 11 14 (24/7)
- Beyond Blue – Support for anxiety and depression, which often co-occur with problem gambling. Phone: 1300 224 636
International Resources
- GamCare (UK) – Counselling and support services
- GamStop (UK) – National self-exclusion scheme for online gambling
- Responsible Gambling Council (Canada) – Information and resources
- National Council on Problem Gambling (USA) – Helpline: 1-800-522-4700
Your wellbeing is our priority. All support services are confidential and free to access.
Take Action Today
If you're experiencing problems with gambling, or if you believe your gambling is becoming unmanageable, please seek help now. The sooner you reach out, the sooner you can regain control.
Contact Gambling Help Online on 1800 858 858 or visit their website to chat with a counsellor.
Remember: You are not alone, and support is always available.
Our Commitment
Fair Go Casino is committed to promoting responsible gaming. We partner with independent organisations to verify our responsible gaming practices, and we continuously review and improve our safeguards. If you have any questions about our responsible gaming features, please contact our support team.